UXO Services

Starting with the end user in mind helps you structure your project to ensure that what you deliver is useful, usable, and desirable.

Charlie consulting client

It starts with empathy about your user community.

We can help you put people first by integrating user centered design methods into your projects and practices, The best time to consider the people who will use the product or service you provide is in the project discovery phase. 

Contact Us!

We are here to help!

To initiate our collaborative consulting engagement please submit a request form and we will reply promptly.

If you already know that your primarily need is for usability testing, feel free to email the Usability Lab [email protected] to schedule our first meeting.


UX Research Studies

Do you  wonder about how your users do their work and what pain points they have along the way? Surveys, focus group sessions, brainstorming design sessions, and interviews offer opportunities to engage with your end user community and learn about their current and future needs.

The UXO is available to collaboration with UX research efforts. To start the conversation, please submit a request form and we will reply promptly.

Alternatively you can always reach us through the contact information shown below or by stopping by the Usability Lab. We now offer walk-in hours on Tuesday afternoons from 2 - 5 pm. 

Design Consulting and Reviews

A design review is an inspection method for finding problems with a user interface.  During a review, one or more UX designers “walks through” the screens and identifies the problems they encounter. Despite their informality, design reviews are surprisingly effective, especially when multiple reviewers are involved.

To schedule a consulting session or a design review please contact Charlie at the UXO office: [email protected]

Usability Testing

Is your interface easy to use and intuitive? The best way to determine that is to watch your users interact with it! 

A usability test provides an opportunity to improve your design by observing people perform tasks using your prototype, application or website. It is an effective way to to identify and correct elements in the design. Tests can be performed at any time but are especially recommended in the design and development phases of a project, before customers need to use the solution you are launching. 

To learn more about this engaging and enlightening process and how we collaborate with you to facilitate the test sessions, please contact Susan Spraragen:  [email protected].

Training & Outreach


The User Experience Office offers training in all aspects of UX design, research, and testing. Contact us to learn about the various ways we can develop a customized session for your team. Please contact  [email protected] for more information.


Throughout the year we offer a variety of community building events, including:

  • Design & Dessert lunchtime sessions, open to anyone with an interest in user experience and universal design. 
  • Special events and seminars that cover a variety of UX topics including writing for the web, mapping the user experience, and service design. 

To join the discussion and receive notifications of upcoming events, send an email to [email protected] with "JOIN UX-DESIGN" in the body of the email and leave the subject blank.