Principles and Standards

Web Accessibility Standards

The UXO supports the University in its efforts to ensure Information Communication Technology (ICT) is fair and inclusive to users of all abilities. To that end we use the guiding principles of Universal Design and the Web Content Accessibility Guidelines 2.0 Level AA. 

Universal Design

Broken into seven guiding principles, Universal Design seeks to create accessible experiences in the built environment. The UXO looks for ways to integrate those principles into the User Experience through design thinking.

WCAG 2.0 Level AA

The WCAG offers editors, designers and developers objective criteria for designing accessible digital experiences. 


Experiences should not rely on any one physical or sensory abilities to perceive content. We promote the inclusion of users with diverse abilities by encouraging content that can be experienced through varied modalities.


The UXO creates design considerations for users who rely on keyboards or switch operation devices to use and interact with ICT. We push for interactions that respect the pace of users with diverse abilities and provide enough time to achieve objectives.


The UXO believes in creating User Interfaces and User Interactions that are consistent; both to lower the cognitive load and to promote an intuitive User Experience. We advocate for design that appears and behaves in predictable ways as a foundational principle of our work. 


The UXO works to produce User Experiences that are solid in their foundation; not only for the technology of today, but for those new and emerging technologies. We seek to balance an infrastructure of integrity with an innovative spirit.